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Shipping and Handling
 
We generally ship your order within 2-3 business days of receipt. With standard shipping, most orders arrive within seven business days. With expedited shipping, most orders arrive within three business days.

Depending on the time of year, chocolate may be shipped via UPS Ground , 3 day,  2 Day  or  Standard Overnight.

Please see details below:
  • Winter (November through April):

    • All States: Ground, 3 day and 2 day shipping methods are generally available as well as Overnight shipping. However, we reserve the right to hold a shipment, if we think climates in the shipment destination will melt the chocolate. Please be sure your billing information is correct, should we need to contact you.
  • Spring/Summer/Fall (May through October):

    • West Coast: Overnight shipping is recommended. Ground Shipping may be available in Spring or Fall. We reserve the right to hold a shipment if climates in the shipment destination will melt the chocolate. Please be sure your contact information is correct, should we need to contact you. During the Summer months, Ground shipping is only available to Northern California.
    • All other States: Due to the warmer weather during time of year, Overnight shipping is the only shipping method available.
Shipping Suggestions - Bridge Brands guarantees your chocolate will arrive in good condition. We strongly suggest using a business address to receive shipments of chocolate. We can not accept responsibility for chocolate left outside upon delivery.


Return Policy 
 
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.
 
Bridge Brands Chocolate, 286 12th Street, San Francisco, CA 94103